FAQ: Vietnam-Cambodia Discovery: Dec 2024
WHAT IS THE MINIMUM AGE TO JOIN IN THIS PROGRAM?
6 & older.
how many travelers will be with our group?
We need a minimum of 10 travelers for this program to run. We will close registration when we have 16 travelers registered.
I HAVE MORE 5 (OR 6) TRAVELERS, HOW DO I REGISTER?
The platform we use to create our booking pages is designed for a maximum of four (4) travelers under the same booking. In order to allow 5 or 6 travelers to register under the same booking, you will need to select the extra option for 5th (and 6th) traveler to ensure the booking is for the total number of travelers in your registration. If you have any questions, email us at brandi@theansweristravel.com and we assist you in your booking.
IS THIS PROGRAM ADA ACCESSIBLE?
Unfortunately, no.
WHEN ARE PAYMENTS DUE?
At registration : $500 per person deposit. If booked before 13 December 2023, the per person deposit is reduced to $250.
Jan 5: $250 per person
June 1: $1900 per person
August 1: balance due per person
$50 late fee will be applied to any invoices not paid within 3 days of payment due date.
Jan 5: $250 per person
June 1: $1900 per person
August 1: balance due per person
$50 late fee will be applied to any invoices not paid within 3 days of payment due date.
WHAT IS YOUR CANCELLATION POLICY?
See our General Group Travel FAQs for full details;
WHEN DOES REGISTRATION CLOSE?
August 1, 2024 or when we fill the spots available.
will you open a wait list if spots fill quickly?
Yes, a waitlist will be started if spots fill quickly.
I REGISTERED AFTER THE 1ST INSTALLMENT WAS DUE. WHAT HAPPENS?
If you are register after the first installment is due, you will receive an adjusted invoice to reflect catch up payments for the previous installments due.
What's included in the program?
All items listed under "What's Included" on the booking page.
What's not included?
All items listed under "Not Included" on the booking page.
WHICH AIRPORT SHOULD I FLY INTO? WHAT AIRPORT SHOULD I FLY OUT OF?
You should fly into Tan Son Nhat International Airport (SGN) on 1 Dec , 2024 by 11:30AM.
You should fly out of Siem Reap International Airport (REP ) on 11 Dec, 2024 by 12:00PM
You should fly out of Siem Reap International Airport (REP ) on 11 Dec, 2024 by 12:00PM
what time should i be at the airport ON ARRIVAL DAY?
Arrive at the airport no later than 11:30AM. If you arrive outside of this timeframe, you will be responsible for transportation to meet up with the group at your own expense.
WHAT HAPPENS AFTER I REGISTER?
After you register your family, you will receive an email from our office with the following information: adjusted invoice to reflect installments due, travel protection quote with instructions on how to purchase or next steps if you decline coverage as well as a timeline of what to expect to prepare for your program.
I'VE READ ALL OF THE DETAILS, BUT STILL HAVE QUESTIONS, WHAT SHOULD I DO?
Email our office at brandi@theansweristravel.com